FR Online Bazaar
পণ্য গ্রহণের ৩ দিনের মধ্যে সমস্যার প্রমাণসহ রিটার্ন আবেদন করা যাবে। ভুল বা ক্ষতিগ্রস্ত পণ্য হলে পরিবর্তনের সুবিধা দেওয়া হবে। অর্ডার শিপিং হওয়ার আগে ক্যানসেল করা যাবে।
1. Refund Policy
We strive to provide products and services that meet or exceed your expectations. If, for any reason, you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions:
Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service team as soon as possible to receive the item. We will provide instructions on returning the product, and upon verification, a full refund or replacement will be issued.
Incorrect Items: If you receive an incorrect item, please notify us as soon as possible of receiving the product. We will arrange for the correct item to be shipped to you, and you may be required to return the incorrect item.
Please note that certain items, such as personalized or customized products, may not be eligible for a refund unless they are damaged or defective.
2. Return Policy
To initiate a return, please contact our customer service team at 01708905379. Our team will provide you with instructions on how to return the item. Please ensure that the item is securely packaged to prevent damage during transit.
Once we receive the returned item and verify its condition, we will process the refund or replacement accordingly. Refunds will be issued to the original payment method.
3. Cancellation Policy
You may cancel an order as soon as possible, provided that the order has not already been processed or shipped. To cancel an order, please contact our customer service team immediately at 01708905379. If the order has already been processed, you may need to follow our return policy upon receipt of the items.
Contact Us
If you have any questions about our Refund, Return, and Cancellation Policy, please contact us at 01708905379. We are here to assist you and ensure your shopping experience with us is positive and satisfying.
